Nationwide customers face salary payment delays – as HSBC, Barclays and Virgin Money users hit by banking glitches | Business News

Nationwide, HSBC, Barclays and Virgin Money customers have been affected by problems affecting their banking services.

The issues could affect workers on what is commonly pay day for many across the country.

Nationwide said there is a “delay with some customers receiving their salary or pension payments today” and Barclays reports issues with transfers and payments that “may not arrive as normal”.

Money blog: Public told to check energy readings to avoid overpaying

Meanwhile, HSBC and Virgin Money said it is aware of issues affecting its online and mobile banking – with the former “really sorry” and the latter saying it is working to resolve the issue “as quickly as possible”.

“We’re really sorry that some customers are having issues accessing personal online and mobile banking,” HSBC UK said on its website.

“Our IT teams are working hard to get these services back to normal. You can still authorise online card purchases via SMS.”

According to website DownDetector, more than 7,000 problems were reported at about 8.45am on Friday morning.

The site also shows a spike in reports of outages for high street bank Virgin Money, building society Nationwide and Barclays.

Nationwide customers complained on social media platform X they had not received their wages into their accounts.

The bank said it is “aware there is a delay with some customers receiving their salary or pension payments today”.

“These payments are being processed, and will be paid into your account today,” it added. “Sorry for any inconvenience this is causing.”


Follow Sky News on WhatsApp

Keep up with all the latest news from the UK and around the world by following Sky News

Tap here

Read more:
Mortgage repayments to rise for three million households
Meta is planning to use your posts to train AI

Virgin Money said on X it is “aware of intermittent issues with accessing online banking and our app, which we’re working to resolve as quickly as possible”.

The bank had earlier alerted customers to delays to payments in and out of accounts and asked users not to try to make payments again if they had received an error message.

Barclays, responding to a user on X who said they’ve not been paid, said they are “aware of this issue” and are doing “everything… to get this resolved as quickly as possible”.

A Barclays customer said they have “thousands of pounds worth of payments due in” but “no one can pay me”

“Absolutely marvellous at the end of the month and all my bills are due,” they added.

Last month, NatWest experienced a four-hour outage affecting its mobile and online banking services.

Reference

Denial of responsibility! Elite News is an automatic aggregator of Global media. In each content, the hyperlink to the primary source is specified. All trademarks belong to their rightful owners, and all materials to their authors. For any complaint, please reach us at – [email protected]. We will take necessary action within 24 hours.
DMCA compliant image

Leave a comment