- Users report that they’ve been unable to send or receive emails for 24 hours
- Microsoft says it’s ‘aware of the issue’ but did not elaborate on the cause
It’s one of the most popular email systems around the world.
But it appears that Microsoft Outlook is experiencing issues this week, with reports of users unable to either send or receive emails.
Several frustrated users have taken to X (formerly Twitter) to discuss the issue, with one writing: ‘I’ve not received any Outlook emails for over 24 hours now… is there an outage?’
In response to one user, Microsoft confirmed that it is ‘aware of the issue’, although it did not elaborate on the cause.
‘Our team is aware of this issue and actively working to restore normal service. We appreciate your patience and understanding as we work to get this resolved,’ it said.
Outlook, formerly Hotmail, has over 400 million active users worldwide, making it the third most popular email client.
This week, several users have taken to X to discuss their issues with the system.
‘Outlook is not working since yesterday, I cannot send or recieve emails. People trying to send to me get this: ‘STOREDRV. Deliver; missing or bad mailbox database property,’ one user tweeted.
Another added: ‘Anybody else having trouble with a hotmail.com account today?
‘It’s my oldest email address, which these days I only use for back-up (via Outlook), but it’s acting rather oddly today; not receiving mail.
‘Never had a problem before, even though I’m entirely Mac-based.’
One vented: ‘Is there any update on the Hotmail global issues? My Dad, 75+ can’t access hie emails & getting quite stressed!’
And one wrote: ‘Has anyone had any problems with Hotmail where you can’t send or receive emails? Is there a problem with Hotmail tonight? Microsoft support is awful!’
MailOnline tested the platform and found that we were able to send emails from Outlook, but not receive them.
Emails we attempted to send from a different server receieved a bounce-back, claiming that the email was ‘undeliverable.’
MailOnline has contacted Microsoft for further information, including the expected timeline for the issue to be resolved.
Laura Adams is a tech enthusiast residing in the UK. Her articles cover the latest technological innovations, from AI to consumer gadgets, providing readers with a glimpse into the future of technology.
