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A grandmother claims she was forced to spend three days on a trolley in a hospital corridor as there were no beds available.
Linda Biggs, who was diagnosed with emphysema in 1997, was taken into the Royal Liverpool University Hospital on February 12 but when she arrived she claims she was left for three days on a trolley in the A&E corridor.
On Wednesday, the 69-year-old discharged herself as she ‘just wanted to go home’.
Her daughter, Rebecca, described the ordeal as ‘disgusting’.
She said: ‘My mum went to hospital Monday and was kept on a corridor for three days when they told us there were no beds.
‘There was loads of other people on the corridor and police vans were coming in and out. In the end she discharged herself.
‘It’s disgusting. This is my mum’s dignity here, it’s not fair. They have a duty of care to her.’ she told The Liverpool Echo.
Linda, who lives in West Derby with her daughter, said: ‘I’m coming to the end of my life. In the end I just wanted to go home but I could land back there at any time.’
She added: ‘Those poor nurses are understaffed and working really hard. God help them.’
The NHS has come under extreme pressure in recent years, with the situation only getting worse since the pandemic.
Just last week, it was reported that across England, the number of people left to wait for 12 hours or more in hospital A&E departments in January 2024 was nearly 3,200 times larger than in January 2011.
A spokesperson for Liverpool University Hospitals NHS Foundation Trust, said: ‘We are very sorry to hear about this family’s concerns and would encourage them to contact our Patient Advice and Complaints Team if they would like to discuss them in detail with us directly.
‘Receiving care on an Emergency Department corridor or facing long waits is not the experience we want for any of our patients, and our staff are working incredibly hard to provide safe and dignified care in what remain challenging circumstances.
‘Around a quarter of patients in our beds no longer require hospital care. We are working with partners in health and social care to ensure these patients are cared for in the most appropriate setting, and make beds more readily available to patients who may need to be admitted from our Emergency Departments.’
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Robert Johnson is a UK-based business writer specializing in finance and entrepreneurship. With an eye for market trends and a keen interest in the corporate world, he offers readers valuable insights into business developments.
