Energy bills expected to fall as new Ofgem price cap is announced

The vast majority of people pay by direct debit, with payments smoothed out over the year. However, those who pay via prepayment meter – so often pay for energy as they use it – would have benefitted more had the cut come over the winter.

“To help counteract the higher fuel costs in winter, prepayment customers should be topping up their meter more than is needed during the summer, when energy usage is lower, to build up a credit reserve,” said Matthew Cole, head of Fuel Bank Foundation, a charity offering emergency help to prepayment meter households.

“However, we know that’s just not possible for the millions of low-income households already struggling just to keep the lights on, let alone find extra money for making additional meter top-ups.”

Even after any drop in the cost of energy, prices will remain above pre-pandemic levels.

Consumers also owe an estimated £2.9bn to energy suppliers. Ofgem is proposing lifting the cap by £16 between April and March next year to cover some of these bad debts.

Some householders have moved onto fixed deals, to get some certainty over how much they will pay and avoid fluctuations in the price cap.

Pensioner Jackie Honey, 69, has a fixed deal and has made significant changes to her lifestyle to keep her usage, and her bills, down.

That includes moving easy chairs into the kitchen and only heating that one room.

“I’ve worked all my life, and a lot of it being a single parent, I had to do two or three jobs, but I thought I had provided enough,” she said.

“I’ve reduced the house down to two one-bedroom flats but I still can’t do what I’d like to do, which is use my lounge.”

In the winter of 2022-23, overall energy prices were high and rises would have been bigger had it not been for the government’s Energy Price Guarantee limiting the typical bill to £2,500.

Each household also received £400 of support over six months, but the government did not repeat the discount this winter.

Cost-of-living payments seem set to end following a final instalment this month, and no plans have been announced for a continuation of the Household Support Fund, which councils use to offer direct support.

Chancellor Jeremy Hunt could choose to address future support when he presents his Budget on 6 March.

A spokesman for the Department for Energy Security said: “We’ve halved inflation and energy prices are now significantly lower than their peak – but we recognise the challenges families are still facing.”