Bristol mum diagnosed with cervical cancer after hospital error on smear test results

A mum from Bristol developed cervical cancer after doctors incorrectly recorded her smear test results – meaning she wasn’t offered a procedure to remove pre-cancerous cells. Frances Kavanagh, 44, was diagnosed with cervical cancer eight years after initially undergoing a routine screening appointment.

Her results showed high-grade cell changes, which should have prompted the offer of a procedure to remove the cells. But Frances was told the changes were borderline and was advised to book a routine follow-up smear test. A follow-up test four years later in 2013 was also classed as showing borderline cell changes.




In June 2017, another test revealed severe cell changes – and Frances was diagnosed with cervical cancer, which had spread to her lymph nodes. Frances underwent chemotherapy, radiotherapy and brachytherapy, developing bowel, bladder and kidney problems after gruelling treatment.

University Hospitals Bristol and Weston NHS Foundation Trust admitted the inital smear test in 2009 was incorrectly reported and admitted a breach of duty. It also admitted if the test had been correctly reported, Frances would have been offered a procedure to remove the cells, likely avoiding the invasive cancer.

She now has a permanent stoma and has been told that she may need a kidney transplant in the future. She has also been left with an expected reduction in her long-term survival. Frances, who has two children, Chloe, 27, and Karlos, 24, and three grandchildren, was given the all-clear after her intense treatment, but still lives with the effects of her illness.

“It’s almost impossible to find the words to describe what the last few years have been like,” Frances said. “After my third smear test when I was told I had severe cells changes, deep down I knew it was serious, but nothing still prepared me for the news that it was cancer. I was absolutely devastated.

“The treatment, particularly while trying to come to terms with my diagnosis was difficult, not just physically but emotionally. It was gruelling and I suffered extreme fatigue, lost weight and started developing problems with my bladder.

Frances Kavanagh was diagnosed with cervical cancer eight years after undergoing a routine screening appointment(Image: ©Irwin Mitchell/SWNS)

“While I’ve been told that I’m cancer free I remain nervous that it might come back. I now also have to live with my other issues which have a profound effect on me.

“I’m mindful of my appearance, particularly because of my stoma and have been told that I might have to undergo a kidney transplant in the future. I feel like my quality of life has deteriorated and I don’t really have a social life outside of my family.

“My family have been amazing through all of this and I’m so thankful to them for their support. I’d be lost without them. If I’d have been told my initial smear result was abnormal and the best option would be to have the cells removed, I absolutely would have agreed to the procedure. I wouldn’t wish anyone to go through what I have.

“While nothing can make up for what she’s been through and continues to face, we’re pleased that we’ve at least been able to secure Frances the answers she deserves.

“Worrying issues in the care she received have been admitted. We’re now working with the Trust to secure a settlement so Frances can access the specialist therapies she requires because of her cancer.

“Despite the issues highlighted in Frances’ case, it’s important women continue to take part in the screening programme.

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